Compare CloudAgent vs. Samaritan

COMPARE

CloudAgent

VS

Samaritan

VS

VS

When I Work Time Clock

VS

VS

Pepo Campaigns

VS

VS

WordStream Advisor

VS

VS

OpenTable

VS

CloudAgent screenshot Samaritan screenshot When I Work Time Clock screenshot Pepo Campaigns screenshot WordStream Advisor screenshot OpenTable screenshot
PRICING PAGE

SCORE

Our Score

7.2 ?

Our Score

7.8 ?

Our Score

8.3 ?

Our Score

7.9 ?

Our Score

8.4 ?

Our Score

8.9 ?

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

99% ?

CUSTOMER SATISFACTION

96% ?

CUSTOMER SATISFACTION

100% ?

CUSTOMER SATISFACTION

99% ?

CUSTOMER SATISFACTION

92% ?

Price

Price

by qoute

$2500

By quote

$19

$244

$2.50

PRICING MODEL

PRICING MODEL

Quote-based Free | Annual Subscription Monthly payment | Annual Subscription Monthly payment Monthly payment | Annual Subscription Monthly payment
FULL REVIEW

FULL REVIEW

OVERVIEW

OVERVIEW

CloudAgent provides businesses with a cloud-based contact center designed to handle inbound, outbound, and blended communications.
Samaritan provides professional volunteer management system design and support for government agencies, corporate volunteer programs, and non-profit organizations.
A time clock application that is simple and straightforward to set up and use on any PC, laptop, smartphone or tablet.
Pepo Campaigns offers a simple email marketing campaign builder for Amazon SES (Simple Email Service).
WordStream helps businesses cover Keyword Research and Management for PPC and SEO Campaigns.
Opentable is a reliable cloud-based restaurant management tool which is part of the Priceline Group suite.
QUICK LINKS
FEATURES

FEATURES

CloudAgent FEATURES

  • Interaction Analyst
  • ACD
  • Skill routing
  • Screen pop
  • Sticky agents
  • Multiple channels
  • Dialer
  • Cloud IVR
  • Quality monitoring
  • Open API

Samaritan FEATURES

  • Event management
  • Group management
  • Volunteer profiles
  • Waiver expiration tracking
  • Registration management
  • Integrated live background checking
  • Surveys & Feedback
  • Reference checking
  • Credential verification
  • Volunteer registration
  • Forms management
  • Calendar management
  • Import / export data
  • Scheduled emails
  • Recurring tasks
  • Performance support
  • Forms management
  • Custom forms
  • Activity dashboard
  • Automated scheduling
  • Automatic notifications

When I Work Time Clock FEATURES

  • Time clock – mobile phones, iPad, or PC
  • Time sheets – easily edit, approve and finalize
  • Employee scheduling – when used with When I Work Scheduling
  • Job sites – perfect for home health care, construction
  • Mobile – free Android and iPhone apps
  • Multiple locations – view all locations from one account
  • Notifications – text message, email, and push notifications
  • Online Access – anytime, anywhere
  • Payroll – integrations and easy export options
  • Reports – monitor and review your data, export available

Pepo Campaigns FEATURES

  • A/B Testing
  • Drip campaigns
  • Behavior-driven rules
  • Email template library
  • Campaign segmentation
  • Workflow creation
  • Campaign automation
  • Campaign analytics
  • Reporting & Statistics
  • Transactional API
  • Reports dashboard
  • Email tracking
  • Color-coded KPIs
  • Campaign scheduling
  • Drag-and-drop template builder
  • Campaign duplication
  • Automatic notifications
  • Email notifications
  • Search functionality
  • Contact profiles
  • Custom attributes
  • Bulk blacklist & unsubscribe
  • Double opt-in
  • List dashboard

WordStream Advisor FEATURES

Search Marketing Tools
  • Landing Page Tool
  • Google Keyword Tool
  • AdWords Keyword Tool
  • Bing Ads ToolCall
  • Tracking Software
Free Keyword Tools
  • Free Keyword Tool
  • Keyword Generator
  • Keyword Niche Finder
  • Keyword Grouper
Keyword Research
  • Keyword Discovery
  • SEO Basics
  • Keyword Analysis
  • Keyword Research for PPC

OpenTable FEATURES

GUEST CENTER
  • Reservations
  • Shift planning
  • Table management
  • Guest profile
  • Reporting and analytics
CONNECT
  • More cover
  • No subscription fee
  • Basic reporting
ETRAS
  • Pops
  • Gifts
  • Private dining
PROMINENT CUSTOMERS

PROMINENT CUSTOMERS

Mahindra Finance, Akzo Nobel, Rural Shores Smithsonian Institution, Texas Parks & Wildlife, Denver Rescue Mission Verizon Wireless, Tacoma Community College, Kay Pharmacy, Comfort Dental Educasic, Gulf Sotheby's International Realty FGD Glass St.Francis Winery and Vineyard, Mama’s Fish House, Sushi Nakazawa
CUSTOMER TYPES

CUSTOMER TYPES

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
LANGUAGES SUPPORTED

LANGUAGES SUPPORTED

English, Germany, India, Japan English English English English English
SUPPORT TYPES

SUPPORT TYPES

Phone
Ticket Training
Phone
Ticket
Ticket Training
Ticket Training
Phone Live Support
Ticket Training
Phone Live Support
CONTACT PHONE

CONTACT PHONE

1-800-200-0820 +1-888-904-6060 +1.866.971.0933 +1-800-673-6822
CONTACT EMAIL

CONTACT EMAIL

support@cloudagent.in support@wheniwork.com support@pepocampaigns.com info@wordstream.com
COMPANY'S ADDRESS

COMPANY'S ADDRESS

Ozonetel Systems Pvt. Ltd.
6-3-1090/B, 1st Floor, Mayank Towers
Raj Bhavan Road, Somajiguda, Hyderabad, Andhra Pradesh 500082, India
265 East 100 South, Suite 290
Salt Lake City, UT 84111
USA
When I Work, Inc., 60 Plato Blvd. Suite 150, Saint Paul, Minnesota 55107 WordStream Inc.
177 Huntington Ave., 15th Floor
Boston, MA, 02115
1 Montgomery Street, suite 700
San Francisco, CA 94104
USA
PRICING DETAILS

PRICING DETAILS

Pricing available by quote. Contact CloudAgent directly to discuss pricing details.

Samaritan offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your company:

Free

  • Unlimited Volunteers
  • 1 Coordinator
  • Landing Page
  • Basic Opportunity Search
  • Volunteer Dashboard
  • Basic Registration

Simply Samaritan – $2,500/year ($2,000 per additional year)

  • All Free Features
  • 1 Coordinator ($500/year per additional coordinator)
  • Logos, Photos Configuration
  • Landing Page Templates
  • Volunteer Surveys

Standard Samaritan – $4,500/year ($2,500 per additional year)

  • All Simply Samaritan features
  • 2 Coordinators ($600/year per additional coordinator)
  • Logo, Photos, Forms Configuration
  • Custom Opportunity Search
  • Custom Registration

Samaritan Pro – $15,000/year ($3,000 per additional year)

  • All Standard Samaritan features
  • 3 Coordinators ($700/year per additional coordinator)
  • Custom Configuration
  • Website Landing Page
  • Custom Layout
  • Custom Workflow

When I Work Time Clock has two pricing options and you can immediately start for free. Here are the details of the plans:

Free

  • Up to 75 Employees
  • 10-day Schedule Builder
  • Availability & Time-off Requests
  • Group Messaging & Chat
  • Shift Trading
  • iPhone and Android Apps

Premium – by quote

  • For more than 75 employees
  • Advanced Schedule Builder
  • Enhanced Team Messaging
  • Job Sites / Multiple Locations
  • OpenShifts
  • Optional Time & Attendance
  • Payroll Integrations
  • Shift Acknowledgment

Pepo Campaigns offers several enterprise pricing plans for users to choose from. A 90 days free-of-charge trial for 10,000 emails is also available.

The features remain the same in all plans, and the price increases with the number of emails which can be sent each month:

  • Unlimited contacts
  • Unlimited campaigns
  • Unlimited stats data
  • Advanced features
  • Real-time priority support

Here are the plans available:

  • Starter – $19/month – 40,000 emails
  • Professional – $49/month – 120,000 emails
  • Team – $99/month – 250,000 emails
  • Growth – $249/month – 750,000 emails
  • Business – $499/month – 2,000,000 emails
  • Corporate – $999/month – 5,000,000 emails
  • Enterprise – $1,699/month – 10,000,000 emails

Wordstream Advisor provides competitive product rates for businesses and organizations looking for a top class PPC software. Users can get standard bundles based on their expenses and duration of their searches and campaigns, They can also contact WordStream for a more custom approach. Each product plans also come with a free trial period.

6-Month Commitment (monthly billing)

  • $294/month for search spend up to $2,500/month
  • $414/month for search spend between $2,500 – $5,000/month
  • $514/month for search spend between $5,000 – $10,000/month
  • $769/month for search spend between $10,000 – $25,000/month
  • Contact Wordstream for search spend over $25,000/month

12-Month Commitment (monthly billing)

  • $264/month for search spend up to $2,500/month
  • $374/month for search spend between $2,500 – $5,000/month
  • $464/month for search spend between $5,000 – $10,000/month
  • $694/month for search spend between $10,000 – $25,000/month
  • Contact Wordstream for search spend over $25,000/month

Annual Pre-Pay (Save 20%)

  • $244/month for search spend up to $2,500/month
  • $334/month for search spend between $2,500 – $5,000/month
  • $414/month for search spend between $5,000 – $10,000/month
  • $619/month for search spend between $10,000 – $25,000/month
  • Contact Wordstream for search spend over $25,000/month

OpenTable offers two enterprise pricing options depending on the modules you wish to acquire. Give the details a look, and select the best option for your business:

CONNECT – $2.50 per month/ no monthly fee

  • Restaurant Listing and profile on Opentable
  • Reservations on Opentable network
  • Reservation of your site
  • Opportunities for free holiday promotional
  • Free online training
  • 24/7 phone support

GUEST CENTER-$1 per cover plus $249 per month

Everything in connect module plus

  • Waitlist management
  • Table management
  • POS integration
  • Owner app
  • Searchable guest book
  • Organized guest notes and customer tags
  • Send SMS notification
  • Real-time statistics and analytics
  • Basic covers
  • Monthly business report
  • Certificate course for restaurant staff
  • Revenue tie cover
PRICING PAGE

PRICING PAGE

Learn more about CloudAgent pricing Learn more about Samaritan pricing Learn more about When I Work Time Clock pricing Learn more about Pepo Campaigns pricing Learn more about WordStream Advisor pricing Learn more about OpenTable pricing
INTEGRATIONS

INTEGRATIONS

Apart from integration with all leading CRM systems, helpdesk software and analytics engines, CloudAgent has also been integrated with vertical-specific software like patient care software, real estate software, back-end support software etc.

Samaritan integrates with the following business systems and applications:

  • DocuSign
  • Moodle
  • Facebook
  • Twitter
  • eTapestry
  • Google Maps

When I Work Time Clock supports the following integrations:

  • QuickBooks
  • QuickBooks Online
  • When I Work Scheduling
  • ZenPayroll

Currently, Pepo Campaigns offers a streamlined integration with Zapier.

WordStream supports integrations with the following business systems and applications:

  • Google AdWords
  •  BingAds

OpenTable integrates with the following business systems and applications:

  • Google
  • MenuPages
  • Yelp
DEVICES SUPPORTED

DEVICES SUPPORTED

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Web-based
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
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PRODUCT COMPARISONS

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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